Kello Support

Troubleshooting

  • I don't see "Wi-Fi" on my Kello
  • When connecting my Kello to my Wi-Fi network, I have an error
  • My Kello is completely unresponsive
  • How to perform a factory reset
  • My Kello is always displaying the loading bar
  • How to perform an Emergency USB Update
  • My app always displays “looking for Kello”
  • The time on my Kello is wrong
  • My Wi-Fi network is not displayed in the network list
  • My Kello displays "--:--"
  • How should I clean my Kello?
  • Nothing happens when an alarm rings and I press the snooze button
  • When setting up an alarm with a Spotify playlist, I get an error
  • My phone on the 5Ghz Wi-Fi network does not see Kello
  • The screen turns off randomly on my Kello

Categories

  • Troubleshooting
  • Using Kello
  • General Questions
  • How-Tos
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